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Etisalat - Sri Lanka Launched 3.75G Network



The expansion of 3.75G will involve deploying 480 new GSM base stations, taking the total to 1,580, plus over 500 3G base stations to be built on existing locations, using Alcatel-Lucent as the main vendor. The cellco’s CEO Duminda Ratnayaka said that the launch of mobile broadband services would provide maximum data speeds of 21Mbps.

What is Etisalat Broadband?

Etisalat broadband is high speed internet access which will enable you to upload and download very large files,access real time applications,videos etc. at very high speeds from anywhere the Etisalat HSPA+ wireless coverage is available.

What is HSPA+?

HSPA+ (Evolved High Speed Packet Access) enabling you to access data a

t speeds up to 21.1 Mbps Downlink and 5.76 Mbps Uplink.

What is the maximum speeds can I get from Etisalat Broadband?
Our network supports HSPA+ technology. Etisalat broadband customers can enjoy downlink speed up to 21.1 Mbps and upnlink speed up to 5.76 Mbps on devices supporting HSPA+.

Why it changes from WCDMA to HSPA and to HSDPA time to time?
As you know Mobile broadband is wireless technology which uses air interface as transmission medium. If there are any changes in the transmission medium then receiving signal strength varies so that the carrier technology. For an example serving tower changes these carrier technologies according to the

  • Tower utilization,
  • Radio condition
  • Distance from the tower
Why my browsing speed changes from time to time?
As you know Mobile broadband is wireless technology which uses air interface as transmission medium. Therefore there can be number of reasons for variation in browsing speed.
For an example browsing speed can change because of

1. Tower utilization (Number of users in a single tower)
2. Radio condition ( Rain, Wind etc.)
3. Signal Strength
4. Web site you are browsing

What happens when I move out of HSPA+ Coverage?
When you move out of HSPA+ coverage, you will be transferred seamlessly to GPRS or EDGE depending on the service availability of the base station you have been locked into, subject to handset configurations.

If I move from HSPA+ coverage to GPRS coverage, what will happen to my data session?
The data sessions in progress will not be broken but you may feel a slower data speed available under EDGE or GPRS.

I experience good HSPA+ reception during day time, but I can see only 2G during busy hours, why is it?
When number of users is getting increased, tower drops down its coverage radius to give good QoS to users, because of that you may get out of

3G coverage during busy hours.How can I lock my Modem toHSPA+?
In modem application (Etisalat Connect Software) go to
Tools > Options> Netwo
rk Mode > Select WCDMA only

What are the system requirements of a PC in order to support HSPA+ devices?
If one of the following Operating Systems is running in your computer, your computer is capable enough to support HSPA+ devices given by Etisalat.
(Note - Hardware in the PC should meet the recommended requirements for the installed OS version)
  • Windows XP SP2/SP3, Windows Vista SP1/SP2,Windows 7
  • MAC OSX 10.5 and 10.6 with latest upgrades
  • Linux - Ubuntu 8.10/8.04/7.10, openSuse 11.0/10.3, Fedora 10/9/7,Debian 4.0, Xandros 4.2
Also your computer should support following basic requirements
  • Display resolution 800*600 or above
  • Standard USB interface ( If HSPA+ device with USB connector)
Do I need a special SIM to connect HSPA+?
No you can use the same SIM as you used with 2G.

Do I need any Additional Mobile settings to access HSPA+ in my mobile?
No, you can use the same GPRS settings for HSAP+ as well.
The data usage is calculated for Downloading or Uploading or for both?
The data usage is calculated for both downloading and uploading.

How do I setup my mobile Broadband?
Set up is simple and easy! For Windows PCs, simply plug your device into your computer and follow the simple setup wizard. After the installation icon of Etisalat Connect application will be appeared in your desktop.

Just double click it.
Wait until signal shows in down left corner of the application.
Then press connect button.

When I try to browse I am getting this error "The proxy server is refusing connections" why is that?
If you are using windo
ws 7 operating system and Windows Explorer browser
  • Please go to Tools > Options >General> Select Connection Type as RAS(Modem)

    Or
  • Please set no proxy in your proxy settings of browser and then try.

Data Plans

Post Paid Pre- Paid
For more details Visit www.etisalat.lk
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